How to connect Shopify with Eber

Have a Shopify online store? Would like to know how you can reward your online shoppers? Refer to the step by step and video guide below to learn more.


On this page

  • Connecting your Shopify store to Eber

  • Auto generated discount code for use in Shopify

  • Member Experience (Online/ PoS)


Connecting your Shopify store to Eber

To connect your Shopify store with Eber, after logging in to your Eber XM Backend:

1. Click on the bottom left corner logo > Settings

Screenshot 2021-05-19 at 10.07.14 PM

2. Under Settings > Stores > Store Connectors button on the top right corner

Store Connectors

3. Under Store Connectors > + Add

4. Select Shopify / Shopify Pos > Key in a name for your store > Next

tips

Tips: If you did not see Shopify in the store connector type, click on the button + Add More Integrations > click on Shopify > Enable > Settings, you will be redirected to Step 3 to continue the settings

5. Under Please select an integration - Shopify > + Connect

6. Enter your Shopify URL (for example: abc.myshopify.com) > Connect

Tips: For custom domain website, please enter [abc-staging.myshopify.com]

7. You will be redirected to Shopify Admin Login page, proceed to login into your Shopify admin backend

1

8. Click on Install App at your Shopify Admin

2

9. Once installed, you will be redirected back to Eber backend with further settings. Update settings according to your needs and Save. You have successfully connected Shopify with Eber!

Screenshot 2021-06-16 at 12.59.24 PM

You will see a widget appear in the lower right corner of your Shopify website. Click on the widget and you will be able to see your member WebApp.

What you need to know:

  • Your shoppers do not need to log in or out of the member WebApp, if they have already logged into your Shopify store - member WebApp will be automatically logged in and they can see their points and reward.

  • Purchases will be captured and points will be awarded automatically, according to your points reward structure set.

pencil

Note:

Connecting to more than one Shopify store

It is possible to connect to multiple Shopify accounts and all transactions will be synced with Eber. All Shopify accounts connected will be showing the same Web Widget appearance that is setup in Eber. However, this may result in member confusion. Please contact Eber for further assistance and clarification.


Auto generated discount code for use in Shopify

Offering discounts can be a vital marketing strategy for your Shopify store. You can offer your customers a monetary, percentage, or shipping discounts on a product, collection, or variant in your store. Simply follow the step by step guide below to setup your discount code from Eber.

If this is your first time setting up, please click "Experiences" > Playbooks to install your Rewards experience

What you need to know

  • Member will claim the Reward under Discover tab

  • Claimed rewards will fall under My Reward tab

  • Member can copy paste the discount code or click on Apply Code to apply the discount code at checkout

  • Member will be required to present discount code claimed for use offline via Shopify PoS

  • When the order is fulfilled, the discount code will be updated to Used status


How it works from a member's perspective

Shopify Online Eber

In this video, we will show you how can a member claim and use the discount code online and earn points based on transaction

Shopify PoS Eber

In this video, we will show you how can a member use the discount code offline (via Shopify PoS) and earn points based on transaction

Did this answer your question?