For new data that is to be imported into Eber, a variety of detail fields are available to assist in the capture of some of the crucial data, especially for those who want a site to keep member details.

However, once integration is complete and your programme is running, Eber will only pull a specific set of details such as:

  • First Name

  • Last Name

  • Email

  • Spending Amount

  • Points

This means that any changes made in these fields in Shopify will be synced to Eber, other fields where changes were made will not be updated.

E.g.

Members logged in and changed their email addresses in Shopify > Pushed to Eber.

Members logged in and changed their email addresses in Eber > Pushed to Shopify.

Members changed their addresses in Shopify > Stays in Shopify, no data pushed to Eber.

Members changed their addresses in Eber > Stays in Eber, no data pushed to Shopify.

Did this answer your question?