Introduction
Chance games like spin the wheel or gift box games are engaging ways to reward customers and increase engagement. These games allow customers to win points or rewards based on probability, creating an exciting experience for participants.
Key Benefits
Increases customer engagement through gamification
Creates exciting reward opportunities for customers
Customisable reward system to match business needs
Easy to set up and manage
How to Set Up a Chance Game
Navigate to Marketing > Game section
Create a Game
Select game type - Chance
Select game
Spin Wheel - player can spin a lucky wheel to win a prize
Gift Box - player open a mystery gift box to win a prize
Configure basic settings:
Set points required to play, or set to 0 which indicate no points is required to play
Maximum settings fields are optional
Messages fields are optional
For detailed field definition, refer to Games Settings Fields Definition
Set up multiple prizes:
Add and setup different prizes types (points, rewards or lose chance)
Configure probability for each prize
Customise winning messages, titles
Add optional buttons linking to reward lists
Customise advanced settings for the game:
Choose design theme (cyber, virtual, arcade)
Add an optional header logo
Change the game page text if needed
All settings are optional in Advanced Settings page.
For detailed field definition, refer to Games Settings Fields Definition
Link to the game from content pages:
Go to the page where you want to direct user to the game play page.
Copy game link placeholder showing in the game list
Paste the link placeholder into the any link URL. Below example is using button and the link placeholder is added to the URL field.
Implementation Tips
Test the game thoroughly before launching
Monitor point distribution and reward allocation
Regularly update rewards to maintain customer interest
Ensure clear instructions are provided to users
Whats Next?
Set up a test game to explore this feature
Customise advanced settings and incorporate your brand identity
Design a game that aligns with your business objectives