Gift card transfer is a convenient feature that allows customers to share purchased gift cards with friends and family. This use case demonstrates how businesses can leverage this feature to enhance their gifting experience and expand their customer reach.
Business Scenario
Business Need: Enable customers to easily transfer gift cards to others during special occasions
Objective: Increase gift card sales and improve customer gifting experience
Implementation Methods
There are two ways customers can transfer gift cards:
1. Forward Method
Select "Send this gift to someone" in My Cards section
Input receiver's details (name, mobile number, email)
Add a personalized message
Click share to send the gift card directly to the recipient
2. URL Sharing Method
Choose the URL sharing option
Copy the generated gift card link
Share the link through preferred communication channels
Recipients can instantly access and use the gift card by clicking on the received link.
Key Benefits
Convenient gifting during special occasions like birthdays and holidays
Flexible sharing options to suit different customer preferences
Immediate gift card access for recipients
Enhanced digital gifting experience