Introduction
Gift card transaction reports in Eber provide comprehensive insights into your gift card program's performance. This feature enables businesses to track and analyze gift card activities across different stores, monitor transactions, and generate detailed reports.
Key Benefits
Monitor gift card performance across multiple stores
Track different types of gift card activities including sales and top-ups
Generate detailed transaction reports for analysis
Export data for custom reporting needs
Step by Step Guide
Navigate to the Insights section in your Eber dashboard
Select Gift Cards from the menu options
Choose from five different reporting views:
Gift Card Summary - Overview of active cards and total value
Activity by Store - Breakdown of gift card activities per location
Gift Card Transactions - Detailed transaction history
Issue Gift Card Listing - List of created gift cards and their status
Gift Card Activity by Transaction - Overview of all gift card actions
Use filters to refine your search:
Date range
Specific stores
Promo codes if you offered promo codes to be applicable on specific gift cards
Payment gateways
Actions (e.g., top-ups)
Channels (web app, admin backend, POS)
Click Search to generate your report
Export to CSV if needed for more detailed analysis
Tips
Regularly monitor gift card activities to track program performance
Use date filters to analyze seasonal trends
Export data to CSV for custom reporting needs
Check transaction history regularly for any unusual activities