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Setting up counter payment

Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Introduction

Counter Payment in Eber enables businesses to process in-store payments manually through the Eber backend system. This feature is essential for businesses that need to handle physical transactions, such as credit card payments, gift card purchases, or membership fees. It provides a straightforward way to record and manage payments made at your physical location.

Key Benefits

  • Flexible payment processing for in-store transactions

  • Simple and efficient manual payment recording

  • Supports various transaction types including memberships and gift cards

  • Seamless integration with Eber's backend system

Step by Step Guide

  1. Go to the Commerce section in your Eber dashboard

  2. Select Counter Payment from the available options

  3. Enter a descriptive name for the payment method (e.g., "Credit Card")

  4. Set the Status to "Yes" to activate the payment method

Tips

  • Use clear, descriptive names for different payment methods

  • Ensure staff are trained on the manual payment process

  • Regularly reconcile counter payments with physical records

  • Keep track of different payment methods separately

What's Next?

  • Process your first counter payment

  • Set up additional payment methods as needed

  • Train your staff on using the counter payment system

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