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Accessing Your Invoices with Eber's Enhanced Billing System
Accessing Your Invoices with Eber's Enhanced Billing System

Accessible by Owner, Billing Role Only.

Kathy Yip avatar
Written by Kathy Yip
Updated over a week ago

Managing your billing with Eber's improved invoicing system, introduced in August 2023, is now easier than ever. Here's a step-by-step guide to accessing and handling your billing information:

  1. Clicking on your Logo, located at the bottom left of XM. From the side dropdown menu, select "Billing & Credit."

  2. You'll be directed to the Subscription page. Depending on the invoice you're seeking:

    • For Older Invoices: Find them under "[Legacy Invoices]."

    • For Newer Invoices: Navigate to "[Subscription] > Manage > Billing History.

Legacy Invoices for older invoices:

Billing History for newer invoices ("!" icon to indicate unpaid invoices):

Once you've identified the invoice you need, you have two options:

  • Download: For a quick download of the selected invoice.

  • Pay Now: For access a comprehensive breakdown of each invoices and proceed with the payment.

To make a payment, simply fill in the required billing and credit card information in the provided fields.

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