Billing

Can I change my subscription plan, credit card details? Where can I view invoices?

Edward Au avatar
Written by Edward Au
Updated over a week ago

*This access is limited to the Owner role only.

Eber is a self-service SAAS that provides you control over what you need. For example, your business grew and required new feature such as gift card or if you exceeded your contact counts, you can manage your subscription and have the additional feature(s) activated automatically after making the payment.

On this page

  • Managing My Subscription Plan

  • Adding My Credit Card Information

  • Adding My Billing Information

  • View And Download My Invoice(s)


There are 2 ways to navigate to Subscription and Billing:

  • Settings > Subscription and Billing.

  • Click on your logo at the bottom left corner in Eber admin portal > Billing & Credit.

Managing My Subscription Plan

  1. Click [ Change ] to edit your subscription plan.

  2. Switch on the features/contacts count you like to add on > Hit [ Apply ]. Done.

Adding My Credit Card Information

  1. On the same page, hover to "Credit Card Info" and tap [ Add Credit Card ].

  2. Enter your card details and hit [ Save Card ] button > Done.

Unless there is a change in credit card details, this information is usually only required setup once.

Update My Billing Information

  1. Tap on [ Update ] in "Billing Info".

  2. Enter the information for the individuals who will get invoices and payment notifications. > Hit [ Save ]. Done.

Unless there is a change in Finance, this information is usually only required setup once.

View And Download My Invoice(s)

  1. On the same page, hover to "Invoices" and tap [ View Invoices ].

  2. All invoices generated will be reflected here. Click [ View ] to see the itemised invoice.

You may also print or download the invoice.

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