Skip to main content
Create An Email Template

How to customise an email template for your messaging content?

Pennie Tan avatar
Written by Pennie Tan
Updated over a week ago

Steps to create an email template

  1. Go to Messaging tab> Email templates, click "Create"

  2. Name your Email Template & Email subject.

  3. Design the layout of your email template by dragging the row.

  4. Customise by dragging tool blocks from “Content” panel.


How to use the items under "Content" ?

  1. Image

    • Use high-quality images that are relevant to your content.

    • Optimize images for email by compressing them into appropriate file formats (JPEG or PNG).

    • Click ‘Browse’ to upload and insert image.

  2. Button

    • Create visually appealing buttons that stand out in the email.

    • Use clear and concise text on buttons that prompt recipients to take action (e.g., "Shop Now", "Learn More").

    • Ensure buttons are easy to click on both desktop and mobile devices.

  3. Divider

    • Insert dividers to visually separate different sections of your email content.

    • Choose divider styles that complement your email design, such as solid lines, dashes, or decorative elements.

    • Adjust the size and colour of dividers to enhance visual hierarchy and readability.

  4. Spacer

    • Add spacers between elements to improve the layout and spacing of your email.

    • Use spacers to create whitespace and prevent content from appearing cluttered.

    • Adjust spacer dimensions to achieve the desired spacing between elements.

  5. Social

    • Include social media icons or links in your email template to encourage recipients to connect with your brand on social platforms.

  6. HTML:

    • You may also craft you email template by using HTML.

    • Just add in your HTML code in the box right side.

  7. Video

    • You may add video into your email template but please take note that only Youtube or Vimeo URL is acceptable.

  8. Icon

    • You may add in icons to visually enhance your email design and communicate information effectively.

  9. Text

    • Write clear, concise, and compelling text that communicates your message effectively.

    • Ensure text is legible by choosing appropriate fonts, sizes, and colors that contrast well with the background.

Text placeholder for different text is available.


Related articles:
Setting up Campaign Messages
Setting up a Campaign Bot

Did this answer your question?