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Enabling SMS or email passcode for 2FA login
Enabling SMS or email passcode for 2FA login
Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Introduction

Two-Factor Authentication (2FA) adds an extra layer of security to your Eber account login process. By requiring two different forms of verification, 2FA ensures that even if someone has your password, they cannot access your account without the second authentication factor. This guide will walk you through setting up 2FA for your Eber account.

Step by Step Guide

SMS OTP Setup

  1. Log in to your Eber account

  2. Select "Login via SMS OTP"

  3. Click "Send me an SMS OTP"

  4. Enter the 6-digit code received via SMS

Email OTP Setup

  1. Log in to your Eber account

  2. Select "Login via Email OTP"

  3. Click "Send me an Email OTP"

  4. Enter the 6-digit code received via email

Tips

  • Choose mobile app authenticator for the highest level of security. Learn more.

  • Ensure team management access settings are properly configured for admin recovery

  • Contact Eber support if you are the sole admin who has lost access to all authentication methods. Otherwise, other admins can perform the reset function through the backend admin interface.

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