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Enabling mobile app authenticator for 2FA login
Enabling mobile app authenticator for 2FA login
Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Introduction

Two-Factor Authentication (2FA) adds an extra layer of security to your Eber account login process. By requiring two different forms of verification, 2FA ensures that even if someone has your password, they cannot access your account without the second authentication factor. This guide will walk you through setting up 2FA for your Eber account.

Step by Step Guide

Setting up Mobile App Authenticator

  1. Log in to your Eber account

  2. Select "Mobile App Authenticator" from the authentication options

3. Verify your identity using SMS OTP

4. Download a third-party authenticator app (Google Authenticator, Microsoft Authenticator, or Authy)

5. Scan the QR code displayed on the screen with your authenticator app

6. Enter the 6-digit code from your authenticator app to complete setup

7. After setup, the page will look like this every time when you login. Open the authentication app and enter the display code.

Tips

  • Choose mobile app authenticator for the highest level of security

  • Ensure team management access settings are properly configured for admin recovery

  • Contact Eber support if you are the sole admin who has lost access to all authentication methods. Otherwise, other admins can perform the reset function through the backend admin interface.

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