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Revel overview

Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Feature Overview

Revel integration with Eber provides a comprehensive point-of-sale (POS) solution that synchronizes essential business data and operations between both platforms. This integration enables seamless management of users, transactions, rewards, and detailed sales data.

Core Components

  • User Synchronization

    • Bi-directional user data sync between Eber and Revel (*doesn’t cover user update, just creation)

  • Points and Transactions

    • Automatic points allocation for transactions tagged with customer

    • Real-time transaction data synchronization via webhook event

  • Rewards Integration

    • Eber utilises Revel discount id for reward creation

    • Seamless voucher processing over at the POS

    • Used status will be translate back over to Eber via webhook event

  • Comprehensive Data Sync

    • Item level data

    • payment level data

    • Up to service charge & tax

Key Benefits

  • Streamlined Operations - Eliminate manual data entry with automated synchronization

  • Enhanced Customer Experience - Seamless rewards redemption process at point of sale

  • Real-time Data Accuracy - Maintain consistent information across both platforms

Use Cases

  • Customer Loyalty Management Track customer purchases and automatically award points, enabling a seamless loyalty program that works across both platforms.

  • Reward Redemption Process rewards and vouchers directly at the POS terminal without requiring manual intervention or separate voucher management.

  • Business Analytics Access comprehensive transaction data including item details, payment information, and tax calculations for better business insights.

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