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Dinlr overview

Chiayee avatar
Written by Chiayee
Updated yesterday

Introduction

Dinlr integration with Eber provides a seamless operation flow that enhances F&B business operations by connecting point-of-sale (POS) systems with loyalty program management. This integration streamlines customer rewards and data management into a unified system.

Core Components

Support mainly Physical Operation, not online table order. If online table order is in the picture and merchant does not enable Pay Online for table order (Payment must be made at Cashier Counter), the integration can support.

  • Point Issuance

    • Automated point calculation and distribution

    • Real-time point updates

  • Reward Redemption

    • Direct redemption through Dinlr POS

    • Seamless reward claiming & redemption process

  • CRM Management

    • Members’ spending data tracking

    • Such as acquiring information like member details, spending items, time & location of spending.

    • This information benefits businesses to streamline their marketing campaign strategies from time to time

Key Benefits

  • Streamlined Operations - Eliminate the need to manage separate systems for POS and loyalty programs

  • Enhanced Data Management - Access detailed customer insights including spending data and outlet preferences

  • Improved Customer Experience - Provide seamless point issuance and reward redemption at the point of sale

Integration Capabilities

  • Automated Point Issuance - Direct point calculation and distribution through completing a transactions via POS

  • Reward Redemption System - Integrated redemption process within Dinlr POS

  • Reward-Discount Linking - Easy connection between Eber Rewards setting and Dinlr backoffice discount settings

  • Transaction Data Acquisition - Comprehensive transaction detail capture and storage

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