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DinLr overview

Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Introduction

DinLr integration with Eber provides a seamless operation flow that enhances F&B business operations by connecting point-of-sale (POS) systems with loyalty program management. This integration streamlines customer rewards and data management into a unified system.

Core Components

The integration primarily supports physical in-store operations rather than online table orders. However, it can support online table orders when customers must pay at the cashier counter (i.e., when Pay Online is not enabled).

  • Point Issuance

    • Automated point calculation and distribution

    • Real-time point updates

  • Reward Redemption

    • Direct redemption through DinLr POS

    • Seamless reward claiming & redemption process

  • CRM Management

    • Members’ spending data tracking

    • Such as acquiring information like member details, spending items, time & location of spending.

    • This information benefits businesses to streamline their marketing campaign strategies from time to time

Key Benefits

  • Streamlined Operations - Eliminate the need to manage separate systems for POS and loyalty programs

  • Enhanced Data Management - Access detailed customer insights including spending data and outlet preferences

  • Improved Customer Experience - Provide seamless point issuance and reward redemption at the point of sale

Integration Capabilities

  • Automated Point Issuance - Direct point calculation and distribution through completing a transactions via POS

  • Reward Redemption System - Integrated redemption process within DinLr POS

  • Reward-Discount Linking - Easy connection between Eber Rewards setting and DinLr backoffice discount settings

  • Transaction Data Acquisition - Comprehensive transaction detail capture and storage

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