Introduction
DinLr integration with Eber provides a seamless operation flow that enhances F&B business operations by connecting point-of-sale (POS) systems with loyalty program management. This integration streamlines customer rewards and data management into a unified system.
Core Components
The integration primarily supports physical in-store operations rather than online table orders. However, it can support online table orders when customers must pay at the cashier counter (i.e., when Pay Online is not enabled).
Point Issuance
Automated point calculation and distribution
Real-time point updates
Reward Redemption
Direct redemption through DinLr POS
Seamless reward claiming & redemption process
CRM Management
Members’ spending data tracking
Such as acquiring information like member details, spending items, time & location of spending.
This information benefits businesses to streamline their marketing campaign strategies from time to time
Key Benefits
Streamlined Operations - Eliminate the need to manage separate systems for POS and loyalty programs
Enhanced Data Management - Access detailed customer insights including spending data and outlet preferences
Improved Customer Experience - Provide seamless point issuance and reward redemption at the point of sale
Integration Capabilities
Automated Point Issuance - Direct point calculation and distribution through completing a transactions via POS
Reward Redemption System - Integrated redemption process within DinLr POS
Reward-Discount Linking - Easy connection between Eber Rewards setting and DinLr backoffice discount settings
Transaction Data Acquisition - Comprehensive transaction detail capture and storage