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Evolut Overview

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Written by Ronald Lim
Updated over 3 weeks ago

Feature Overview

The Evolut and Eber Integration is a comprehensive solution that enables seamless interaction between Eber's CRM system and Evolut's platform. This integration facilitates point management, rewards redemption, and gift card functionality while providing access to customer information through API connectivity.


Core Components

  • User Information Management

    • API-based user detail retrieval

    • Embedded Eber CRM web view panel

    • Real-time customer data display

  • Point Management

    • Automated point issuance for completed transactions

    • Transaction detail tracking (service charge, tax, discounts)

    • Item-level data support

  • Redemption Systems

    • Rewards redemption through Evolut discount rules

    • Gift card value application and tracking

    • Point Conversion

Key Benefits

  • Streamlined Operations - Automated point issuance and redemption processes

  • Enhanced Customer Experience - Seamless rewards and gift card redemption

  • Efficient Data Management - Centralized customer information access

Use Cases

  • Transaction Processing Complete transactions with automated point issuance when orders are tagged to users, ensuring accurate reward tracking and customer engagement.

  • Reward Management Configure and manage reward redemptions through Evolut's discount rules system, integrated with Eber's rewards settings for a unified experience.

  • Gift Card Operations Process gift card redemptions with automatic value calculation and application as discounts on customer bills.

Integration Capabilities

  • Customer data retrieval via API

  • Point issuance automation

  • Reward redemption processing

  • Gift card management

πŸ’‘ Ready to implement? Check out our setup guide to begin using the Eber <> Evolut Integration in your business operations.

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