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Zeoniq Overview

R
Written by Ronald Lim
Updated this week

Introduction

The Zeoniq integration with Eber connects your loyalty program directly to the Zeoniq POS system, allowing for real-time access to membership profiles, automated point issuance, and seamless reward redemption. This integration streamlines loyalty operations, speeds up checkout, and enhances the in-store customer experience.

Core Components

  • Membership Profile Sync

    • Identify members by phone number, membership ID, or QR code scan

    • Display member details, including Name, Address, Date of Birth, and Points Balance

  • Points Issuance

    • Eber’s Points Engine automatically calculates and issues points based on spend

    • Transaction details and updated balances appear instantly on receipts

  • Points Conversion to Cash Value

    • Redeem accumulated points for cash value

    • Apply cash value instantly to offset the final bill total

  • Reward Redemption

    • Customers claim rewards via Eber WebApp for POS redemption

    • Alternatively, scan a reward barcode during checkout

  • Gift Card Redemption

    • Present gift card QR code at POS for automatic value application

    • Deduction applied directly to the bill

  • Credit Usage

    • View and access customer’s e-wallet credit balance at POS

    • Manually enter the credit amount to be used; updated balance shows on receipt

Key Benefits

  • Seamless Loyalty Integration

    Manage points, rewards, gift cards, and credits directly in the POS

  • Real-Time Data Access

    View and update membership profiles instantly

  • Faster Transactions

    Reduce checkout time with quick redemption processes

  • Flexible Redemption Options

    Support multiple loyalty payment types in one system

Integration Capabilities

  • Profile Management

    Real-time member identification and detail retrieval

  • Points Engine Integration

    Automatic calculation and issuance of loyalty points

  • Reward & Gift Card Synchronisation

    POS access to claimed rewards and gift cards

  • Credit Processing

    Real-time credit usage and balance updates during checkout

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