Introduction
Eats365 integration with Eber offers a powerful point-of-sale (POS) solution tailored for the food and beverage industry. This integration synchronises loyalty operations, customer profiles, transactions, and promotional tools between both platforms to create a seamless and rewarding experience for both staff and customers.
Core Components
Member Profile Access
Instantly retrieve member profiles from Eber via Eats365
View point balances, tier levels, and all rewards at the POS
Points and Transactions
Automatic point issuance for member-linked transactions
Real-time transaction data capture and processing via webhook events
Omnichannel Program Sync
Shared membership benefits and purchase data across channels
Key Benefits
Streamlined Operations – Access loyalty tools directly from the Eats365 tablet, reducing system switching and manual work
Improved Customer Engagement – Enable personalised rewards and allow customers to utilise credits and gift cards with ease
Unified Omnichannel Experience – Provide consistent loyalty benefits whether customers purchase in-store or online
Integration Capabilities
Direct API connection between Eat365 and Eber loyalty engine
Real-time transaction capture for both dine-in and online orders
Member identification via QR scan, phone number, or email
Full support for point issuance, reward redemption, and tier recognition
Available for single or multi-outlet configurations
💡 Ready to implement? Check out our setup guide to begin configuring the Eats365 integration for your business.