Introduction
Eats365 integration with Eber offers a powerful point-of-sale (POS) solution tailored for the food and beverage industry. This integration synchronises loyalty operations, customer profiles, transactions, and promotional tools between both platforms to create a seamless and rewarding experience for both staff and customers.
Core Components
Member Profile Access
Instantly retrieve member profiles from Eber via Eats365
View point balances, tier levels, and all rewards at the POS
Points and Transactions
Automatic point issuance for member-linked transactions
Real-time transaction data capture and processing via webhook events
Omnichannel Program Sync
Shared membership benefits and purchase data across channels
Key Benefits
Streamlined Operations – Access loyalty tools directly from the Eats365 tablet, reducing system switching and manual work
Improved Customer Engagement – Enable personalised rewards and allow customers to utilise credits and gift cards with ease
Unified Omnichannel Experience – Provide consistent loyalty benefits whether customers purchase in-store or online
Use Cases
Integrated Loyalty Experience
Allow customers to accumulate and redeem points instantly at checkout with no manual entry required.
Flexible Rewards Redemption
Support flexible redemption options allowing members to use multiple rewards and vouchers in a single transaction through the POS interface.
💡 Ready to implement? Check out our setup guide to begin configuring the Eats365 integration for your business.