Introduction
Point issuance through the Evolut integration allows businesses to seamlessly award loyalty points to customers at the point of sale. This feature streamlines the customer loyalty process by automatically syncing transaction data between Evolut POS and Eber's loyalty system. For businesses, this results in improved customer recognition, simplified point management, and enhanced customer retention. By implementing this integration, businesses can create a frictionless experience that rewards customers instantly during their purchases.
Key Benefits
Streamlines the point issuance process directly from the POS system
Eliminates manual point tracking and reduces human error
Enhances customer experience with immediate loyalty recognition
Provides real-time synchronization between Evolut POS and Eber
Step by Step Guide
On the Evolut POS panel, click on the Add Customer field when processing a transaction
Select one of the available identifiers from the drop-down list to retrieve member information
Proceed with the order as usual, ensuring the customer's member information is correctly tagged to the transaction
Complete the transaction by closing the bill
The system will automatically send the relevant item and payment data to Eber via API calls
Points will be automatically credited to the customer's account based on your configured loyalty rules
Tips
Ensure staff are properly trained on how to add customers to transactions
Verify that the customer identifiers are correctly set up in both systems
Regularly check that points are being issued correctly through test transactions
Monitor API connectivity between Evolut and Eber to prevent synchronization issues
What's Next?
Implement point multipliers for specific products or promotional periods
Set up automated notifications to inform customers about earned points
Analyze point issuance data to identify high-value customers and purchase patterns