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Comparing Zeoniq F&B & Retail POS

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Written by Ronald Lim
Updated today

Feature Overview

The Zeoniq Integration connects Eber’s loyalty engine with Zeoniq’s point-of-sale (POS) platform, available in both F&B and Retail versions. This integration enables businesses to automate loyalty point tracking, streamline member profile management, and deliver personalized customer experiences without disrupting their checkout flow. It ensures that all purchases, redemptions, and member activities are accurately synced in real time between Zeoniq and Eber, whether for dine-in, takeaway, delivery, or in-store retail transactions.


Core Components

Customer Data Integration

  • Sync member profiles (name, email, phone, tier, points) between Eber and Zeoniq

  • Search members using phone, email, QR code, or custom ID

  • Display loyalty status and point balance within the POS interface

  • Real-time access to member profile details for service staff or cashiers

Loyalty Program Management

  • Issue points automatically based on purchase amount

  • Support point redemption via POS discount or reward item rules

  • Apply loyalty rewards and discounts instantly at checkout

  • Admin-defined rules for flexible redemption and discounting logic

  • Track transactions with item details, staff ID, and outlet location

Transaction Synchronization

  • Real-time sales data syncing between Zeoniq and Eber

  • Capture item-level purchase data including SKU, category, tax, and discounts

  • Support for multiple payment methods (cash, card, e-wallet, voucher)

  • Full transaction history with receipt numbers and timestamps

  • Point reversals and voids synced across both systems

Invoice Processing

  • Automated transaction data transfer from Zeoniq to Eber

  • Real-time parsing and validation of sales details

  • Direct push into Eber’s loyalty tracking and reporting system


Key Benefits

Seamless Loyalty at Checkout

Reward customers instantly without adding extra steps to the POS flow.

Personalized Service

Staff can view member history, point balance, and tier status to recommend relevant upsells or promotions.

Operational Efficiency

Automate loyalty calculations, redemptions, and reversals with minimal staff training.

Accurate Reporting & Sync

Ensure every transaction — including purchases, points, and staff attribution — is recorded and timestamped correctly.


Use Cases

Customer Loyalty Management

Automatically issue and redeem loyalty points for food, beverage, or retail product purchases, encouraging repeat visits and higher customer lifetime value.

Member Profile Management

Give staff real-time access to customer data, enabling personalized offers, birthday perks, and targeted promotions.

Transaction Processing

Sync every sale, refund, or void with a full audit trail, ensuring cross-platform traceability and accurate loyalty accounting.


Already in use with F&B and retail operators across Southeast Asia, the Zeoniq Integration helps merchants deliver fast, personalized, and automated loyalty experiences directly from their POS.

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