Feature Overview
The Zeoniq Integration connects Eber’s loyalty engine with Zeoniq’s point-of-sale (POS) platform, available in both F&B and Retail versions. This integration enables businesses to automate loyalty point tracking, streamline member profile management, and deliver personalized customer experiences without disrupting their checkout flow. It ensures that all purchases, redemptions, and member activities are accurately synced in real time between Zeoniq and Eber, whether for dine-in, takeaway, delivery, or in-store retail transactions.
Core Components
Customer Data Integration
Sync member profiles (name, email, phone, tier, points) between Eber and Zeoniq
Search members using phone, email, QR code, or custom ID
Display loyalty status and point balance within the POS interface
Real-time access to member profile details for service staff or cashiers
Loyalty Program Management
Issue points automatically based on purchase amount
Support point redemption via POS discount or reward item rules
Apply loyalty rewards and discounts instantly at checkout
Admin-defined rules for flexible redemption and discounting logic
Track transactions with item details, staff ID, and outlet location
Transaction Synchronization
Real-time sales data syncing between Zeoniq and Eber
Capture item-level purchase data including SKU, category, tax, and discounts
Support for multiple payment methods (cash, card, e-wallet, voucher)
Full transaction history with receipt numbers and timestamps
Point reversals and voids synced across both systems
Invoice Processing
Automated transaction data transfer from Zeoniq to Eber
Real-time parsing and validation of sales details
Direct push into Eber’s loyalty tracking and reporting system
Key Benefits
Seamless Loyalty at Checkout
Reward customers instantly without adding extra steps to the POS flow.
Personalized Service
Staff can view member history, point balance, and tier status to recommend relevant upsells or promotions.
Operational Efficiency
Automate loyalty calculations, redemptions, and reversals with minimal staff training.
Accurate Reporting & Sync
Ensure every transaction — including purchases, points, and staff attribution — is recorded and timestamped correctly.
Use Cases
Customer Loyalty Management
Automatically issue and redeem loyalty points for food, beverage, or retail product purchases, encouraging repeat visits and higher customer lifetime value.
Member Profile Management
Give staff real-time access to customer data, enabling personalized offers, birthday perks, and targeted promotions.
Transaction Processing
Sync every sale, refund, or void with a full audit trail, ensuring cross-platform traceability and accurate loyalty accounting.
Already in use with F&B and retail operators across Southeast Asia, the Zeoniq Integration helps merchants deliver fast, personalized, and automated loyalty experiences directly from their POS.