Overview
Eber Front Desk is a new staff-facing interface that streamlines member and loyalty management, making in-store operations faster, more accurate, and fully integrated with Eber XM.
Key Highlights
Quick member search via CRM Search and Member Lookup
Seamless transaction management: points, credits, gift cards
Reward redemption: claimed and unclaimed rewards
Store card redemption via QR code
Multi-language support: English, Simplified Chinese, Traditional Chinese
Secured and controlled: role-based access and staff passcodes
Business Benefits
Faster check-ins and transactions
Reduced human error
Real-time data sync in XM
Scalable across multiple stores and roles
Getting Started
Admins: Configure Front Desk in XM first
Staff: Log in at https://frontdesk.eber.co/ to start using Front Desk Web
Notes
Member registration is not currently supported via Front Desk