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Connecting Shopify with Eber
Connecting Shopify with Eber
Melissa Choo avatar
Written by Melissa Choo
Updated over a week ago

How to connect Shopify with Eber

Have a Shopify online store? Would like to know how you can reward your online shoppers? Refer to the step by step and video guide below to learn more.

Connecting your Shopify store to Eber

To connect your Shopify store with Eber, after logging in to your Eber XM Backend:

  1. At the left panel, click on Channels

2. Go to Stores > Store Connectors button on the top right corner

3. Under Store Connectors > + Add

4. Select Shopify / Shopify Pos > Key in a name for your store > Next

Tips: If you did not see Shopify in the store connector type, click on the button + Add More Integrations > click on Shopify > Enable > Settings, you will be redirected to continue to add the Store Connectors.

5. Under Please select an integration - Shopify > + Connect

6. Enter your Shopify URL (for example: > Connect

Tips: For custom domain website, please enter []

You will be redirected to Shopify Admin Login page, proceed to login into your Shopify admin backend


7. Click on Install App at your Shopify Admin


8. Once installed, you will be redirected back to Eber backend with further settings. Update settings according to your needs and Save. You have successfully connected Shopify with Eber!

Screenshot 2021-06-16 at 12.59.24 PM

You will see a widget appear in the lower right corner of your Shopify website. Click on the widget and you will be able to see your member WebApp.

What you need to know:

  • Your shoppers do not need to log in or out of the member WebApp, if they have already logged into your Shopify store - member WebApp will be automatically logged in and they can see their points and reward.

  • Purchases will be captured and points will be awarded automatically, according to your points reward structure set.

Note: Connecting to more than one Shopify store

It is possible to connect to multiple Shopify accounts and all transactions will be synced with Eber. All Shopify accounts connected will be showing the same Web Widget appearance that is setup in Eber. However, this may result in member confusion. Please contact Eber for further assistance and clarification.

Auto generated discount code for use in Shopify

Offering discounts can be a vital marketing strategy for your Shopify store. You can offer your customers a monetary, percentage, or shipping discounts on a product, collection, or variant in your store.

Simply follow the step by step guide below to setup your Shopify discount code from Eber:

  • Go to Loyalty > Rewards > click on the Pencil icon in front of the reward name

Creating Rewards

To learn more about creating rewards, refer to our Creating Rewards article.

  • Go to Integrations / Codes tab. Select your Shopify store*, Auto Create, Price Rules (Select from dropbox existing price rules created in your Shopify store, or click Add New** to create from Eber), tick box if this discount code is available to be used at Shopify Online and/or Shopify POS, Save

    *If you do not see your Shopify store in the list, follow the above article "Connecting your Shopify store to Eber" to connect your Shopify store first before connecting your

    Shopify store in the rewards.
    **Follow step 2A to set up new Price Rules from Eber. Skip this step if not required.

2A. To create new Price Rules in Eber, fill in Price Rule Title, Type, Discount Value, Applies to Entire order / Specific products (if choose this, search for specific item name and select accordingly, could be more than 1), Minimum requirements, Active / End date if any > Create

  • Setup done. Members will see the unique codes generated in the rewards once they redeem the reward in the rewards list.

What you need to know

  • Member will claim the Reward under Discover tab

  • Claimed rewards will fall under My Reward tab

  • Member can copy paste the discount code or click on Apply Code to apply the discount code at checkout

  • Member will be required to present discount code claimed for use offline via Shopify PoS

  • When the order is fulfilled, the discount code will be updated to Used status

How it works from a member's perspective

Shopify Online Eber

In this video, we will show you how can a member claim and use the discount code online and earn points based on transaction.

Shopify PoS Eber

In this video, we will show you how can a member use the discount code offline (via Shopify PoS) and earn points based on transaction.

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