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Redeem rewards with Dinlr integration

Chiayee avatar
Written by Chiayee
Updated over a week ago

Introduction

DinLr integration with Eber enables businesses to seamlessly process customer reward redemptions through their Point of Sale (POS) system. Customers can easily redeem their rewards using discount codes or through their member profiles, depending on your DinLr subscription level.

Key Benefits

  • Flexible redemption options for different subscription levels

  • Easy customer profile attachment for reward tracking

  • Seamless integration with existing POS workflow

Step by Step Guide

Reward Redemption Process

For Non-DinLr Loyalty Function Subscribers:

  1. Customer claims reward through member portal and receives a discount code

  2. Customer presents the discount code to cashier

  3. Cashier enters the voucher code in POS

4. Complete the transaction with applied discount

5. TIPS:

  1. Eber can display the discount code into Barcode / QR code.

  2. If you are using external Barcode or QR code scanner with your DinLr POS, that can be used to scan the barcode / QR code displayed on the reward without needing cashier to manually key in the Discount Code.

  3. View example video below for code scanning:

For DinLr Loyalty Function Subscribers:

  1. Customer claims reward through member portal and receives a discount code

  2. Tab & View the available vouchers under customer profile

3. Select the desired vouchers available under the profile

4. Click Use Voucher to apply the discount

5. Complete transaction

Tips

  • Always verify customer mobile number when attaching profiles

  • Ensure staff are trained on both redemption workflows

  • Double-check applied discounts before finalizing transactions

  • Keep customer informed about their point balance and available rewards

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