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Reward claims email notification
Chiayee avatar
Written by Chiayee
Updated yesterday

Introduction

Dotdigital email notifications for reward claims provide members with instant confirmation when they successfully claim rewards through the business web app. This automated notification system ensures members stay informed about their reward claims and enhances the overall rewards program experience.

Key Benefits

  • Instant confirmation of reward claims via email

  • Clear communication of successful reward redemption

  • Enhanced member experience through automated notifications

  • Seamless integration with the rewards program

Step by Step Guide

  1. Log in to the Eber Webapp

  2. Navigate to the Rewards tab

  3. Select and claim desired reward (paid or free)

  4. Click Claim and confirm the action

  5. Wait for the email notification confirming your reward claim

Tips

  • Ensure member email addresses are correctly registered in the system

  • Check spam folders if notification emails are not received

  • Verify email template settings during initial setup

What's Next?

  • Set up email templates for reward claim notifications

  • Customize notification content to match your brand voice

  • Test the notification system with sample reward claims

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