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Assign rewards validity period

Chiayee avatar
Written by Chiayee
Updated today

Feature overview

Rewards validity period management in Eber allows businesses to control when and how customers can claim and use their rewards. This feature enables precise campaign timing, helps manage reward redemption periods, and ensures efficient reward distribution.

Key Benefits

  • Control over reward availability and usage timing

  • Ability to create time-sensitive promotional campaigns

  • Flexibility in managing reward redemption periods

  • Better control over store-specific reward acceptance

Step by Step Guide

  1. Specify Campaign Start Date and End Date if you're running a time-limited campaign

  2. Configure the Usage Start Date to determine when customers can begin using the reward

For example, you may make a reward visible and claimable for month May but only can be used on specific days/weeks in the month

3. Select a Usage Option from the available choices:

  • Single unit usage only: Customers can use only 1 claimed reward per transaction

  • All available points must be used: All available points must be used when redeeming this reward

  • Allow multiple units usage: Customers can use more than 1 claimed reward per transaction

4. Set up Use or Claim Stores to specify which store locations can accept this reward

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