Eber

Kathy Yip

Joey Ng

Chiayee

Features to create a comprehensive loyalty program

Loyalty

Membership Overview

Edit existing membership tier settings

Enhancing Flexibility and Personalization for Your Members

Additional Membership Tier Overview

General Membership Tier Setup

Differentiate members with different types of rewards

Advanced Membership Program Setup

Is there a quick way I can check my programme stats?

Dashboard / Segmentation

Can I upgrade/downgrade my member based on their spending?

Auto-Upgrade/Downgrade

Can my non-renewing members be automatically downgraded to non-paying tiers?

Auto-Downgrade Non-Renewal Member

Changing My Loyalty Programme / Structure

Membership

Membership FAQ

Frequently Asked Questions

Understand the points program components including points earning rules

Points Overview

How to award my customer based on their spending?

Build Up Point/Stamp System

Felicia Heng

Points

Points Rule Overview

Can I set different point multiplier for each member tiering? How?

Points Rule : Awarding Tiers With Different Points Multiplier

Can I set different point multiplier on weekday/weekend? How?

Points Rule : Awarding Different Points Multiplier In Different Days

Points Rule

How can I award my member some points on their birthday?

Birthday Points

Create unique stamp designs that align with your brand aesthetics

Customize text prompts for stamp milestones

Point Currencies

Rewards Overview

What is the difference between the claim and usage buttons?

Claim Button and Usage Button in Reward

Creating Rewards

Uploading Discount Code to Eber

How to send reward(s) manually to members?

Triggering Reward

Enable a countdown timer for rewards redemptions

Enable quantity progress bar for rewards redemptions

Rewards

Is there any other way I can reward my members?

Purchase Submission [Add-on Feature]

Purchase Submission

Can I reward my member for being active in my Facebook?

Social Points

Create a custom design with text, images, and links