The Reward Mall feature enables businesses to offer a wide variety of third-party rewards directly within their existing loyalty program. Through seamless integration with trusted vendors, members can redeem digital vouchers, gift cards, and exclusive experiences using their accumulated points—enhancing the overall value of your rewards ecosystem and driving member engagement.
Core Components
Third-Party Voucher Integration
Access a diverse catalogue of digital vouchers from popular brands such as Grab, Zalora, and Cold Storage—redeemable directly through the member portal.
Diverse Reward Options
Offer more than just vouchers, including gift cards and merchandise, tailored to different customer preferences.
Seamless Platform Integration
Fully embedded into your existing rewards portal—no separate system or manual fulfilment needed.
Prepaid Credit Pool
Commit a prepaid credit amount to make vouchers available for member redemption, with value deducted in real time based on redemptions.
Automated Point Deduction
Ensure accurate and automatic deduction of points when members redeem rewards, maintaining a smooth loyalty experience.
Key Benefits
Increased Member Engagement
Offer a wide variety of appealing rewards that motivate members to interact more frequently with your program.
Expanded Reward Choices
Give members access to popular third-party vouchers, gift cards, and experiences, increasing perceived value without additional internal fulfillment.
Cost Control & Flexibility
Control budget by pre-loading a fixed credit pool while offering a broad range of redemption options.
Use Cases
1. Digital Voucher Redemption
Purpose: Increase engagement by offering familiar and attractive rewards
Scenario: A member redeems points for a RM10 Grab voucher directly via the portal. The voucher is delivered instantly and can be used in-store, depending on the brand’s redemption terms.
2. Lifestyle & Experience Rewards
Purpose: Attract and retain high-value members with premium reward options
Scenario: Members use accumulated points to redeem for fine dining experiences, spa packages, or premium branded gifts.
💡 Ready to offer your members more choices? Activate the Reward Mall to provide popular, hassle-free redemptions that enhance satisfaction and loyalty.