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Setting up a paid membership

Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Introduction

Paid Membership in Eber enables businesses to offer exclusive subscription-based memberships to their customers. This feature allows you to create special membership tiers with unique benefits, such as early access to products, exclusive promotions, and special discounts.

Key Benefits

  • Creates additional revenue stream through subscription-based memberships

  • Offers exclusive perks and benefits to loyal customers

  • Increases customer retention through long-term membership commitments

  • Provides flexibility in creating different membership packages

Step by Step Guide

  1. Navigate to Commerce and select Paid Membership

2. Click Create to set up a new membership tier

3. Name your membership tier (e.g., "Premium Membership") and set the expiration period

4. Click Save to create the tier

5. Return to the Paid Membership page and select Manage Membership for your new tier

6. Click Create to set up a membership package

7. Configure the package settings:

  • Set the status to "Active"

  • Type specifies the payment gateway integration you want to use:

    • Choose your preferred integration if you are offering monthly subscription payments *only available with supported payment integrations

    • Leave empty if not integrated. For one-time subscription payments, consider setting up a counter payment instead.

  • Name your package

  • Set the membership duration in day/month/year

  • Check the “Do not change expiry date” if you are offering a lifetime membership

  • Specify the package price

  • Insert sequence of appearance in Sorting if you are offering multiple packages

Tips

  • Consider offering multiple membership tiers with different benefits

  • Clearly communicate membership benefits to customers

  • Regularly review and update membership perks to maintain value

  • Set competitive pricing based on the benefits offered

What's Next?

  • Configure your payment gateway integration

  • Set up the membership display on your customer portal

  • Create marketing campaigns to promote your membership program

  • Monitor membership subscriptions and engagement

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