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Setting up a default membership tier
Setting up a default membership tier
Chiayee avatar
Written by Chiayee
Updated this week

Introduction

Default Membership Tier in Eber simplifies the onboarding process for new members by automatically assigning them to a basic membership level. This feature ensures a seamless entry point for customers into your loyalty program, providing them with immediate access to basic benefits while encouraging engagement for future tier upgrades.

Key Benefits

  • Streamlines new member onboarding process

  • Provides immediate value to customers upon registration

  • Creates a clear entry point for membership progression

  • Helps manage customer expectations with standardized initial benefits

Step by Step Guide

  1. Navigate to the Membership page in your Eber dashboard

  2. Click on Settings in the top right corner of the page

  3. In the General settings page, find the Default Member Tier field

  4. Click the dropdown menu and select your desired default tier

  5. Click Save Changes to confirm your selection

Tips

  • Ensure all membership tiers are created before setting a default tier

  • Choose a tier that offers basic benefits suitable for new members

  • Review the default tier benefits periodically to maintain competitiveness

  • Communicate the upgrade path clearly to encourage tier progression

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