Introduction
Default Membership Tier in Eber simplifies the onboarding process for new members by automatically assigning them to a basic membership level. This feature ensures a seamless entry point for customers into your loyalty program, providing them with immediate access to basic benefits while encouraging engagement for future tier upgrades.
Key Benefits
Streamlines new member onboarding process
Provides immediate value to customers upon registration
Creates a clear entry point for membership progression
Helps manage customer expectations with standardized initial benefits
Step by Step Guide
Navigate to the Membership page in your Eber dashboard
Click on Settings in the top right corner of the page
In the General settings page, find the Default Member Tier field
Click the dropdown menu and select your desired default tier
Click Save Changes to confirm your selection
Tips
Ensure all membership tiers are created before setting a default tier
Choose a tier that offers basic benefits suitable for new members
Review the default tier benefits periodically to maintain competitiveness
Communicate the upgrade path clearly to encourage tier progression