Introduction
Editing membership tiers in Eber allows businesses to have the ability to update the details when necessary. This feature enables businesses to modify various aspects of their membership tiers, from points values and expiry durations to welcome rewards and upgrade rules.
Key Benefits
Flexibility to adapt membership benefits based on business needs
Ability to optimize member engagement through customized rewards
Control over upgrade/downgrade rules to maintain program effectiveness
Options to enhance member experience with personalized notifications
Step by Step Guide
Method 1: Editing Basic Tier Settings
Navigate to the Loyalty page, then the Membership tab in Eber dashboard
Scroll to the specific membership tier you want to modify
Click the green Edit button for that tier
4. Update the relevant fields such as:
Points value and expiry duration
Initial points for new and/or renewal members
Birthday points
Welcome rewards
Method 2: Editing Advanced Settings
Navigate to the Loyalty page, then the Membership tab in Eber dashboard
Click Settings in the top right corner
Navigate between different tabs:
General
Consumer segmentation
Auto upgrade and downgrade
Paid membership
Configure the desired settings in each tab
Tips
Review current tier performance before making changes
Consider member feedback when adjusting benefits
Test upgrade/downgrade rules thoroughly before implementation
Monitor member engagement after making changes
What's Next?
Review your membership tier structure regularly
Analyze member behavior and engagement metrics
Plan strategic improvements based on program performance