Introduction
Klaviyo integration with Eber enables seamless connection between your Eber platform and Klaviyo marketing automation tools. This integration allows for efficient customer data synchronisation and automated marketing workflows, helping businesses enhance engagement, track customer activities, and improve campaign performance.
Key Benefits
Seamless data synchronisation between Eber and Klaviyo
Automated email flows triggered by member events
Enhanced customer data management
Streamlined marketing operations
Prerequisites Setup Guide
On Klaviyo’s side, you need:
A Klaviyo account with administrative access
A private API key generated in Klaviyo
On Eber’s side, you need:
A valid Eber account
Administrative rights to add new apps and integrations
Setting up API Connection
Navigate to Eber XM and go to the Apps section
Find Klaviyo under Integrations and click Enable
Click Settings and Add to create a new integration connection
Name your integration and save it
Access your Klaviyo account:
Go to Settings in your user profile
Navigate to API Keys
Click Create Private API Key
Create an API key with the following scopes:
profiles
lists
subscriptions
data-privacy
events
Return to Eber's Klaviyo connector:
Enter the API key provided by Klaviyo
Click Connect
Setting up Events
Configure event mapping between Eber and Klaviyo:
Access the event settings in the Eber connectors after setting up your integration connection
You will see two main events available:
User Creation
Reward Claim
Check the events you want to trigger email messages
Tips
Keep your API credentials secure and documented
Regularly verify the connection status
Test the integration thoroughly before full implementation
Monitor data synchronisation regularly
What's Next?
Set up your first automated campaign
Configure Custom Metrics to track specific customer actions
Create test scenarios to validate the integration