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Setting up messaging bots for your campaigns
Setting up messaging bots for your campaigns
Felicia Heng avatar
Written by Felicia Heng
Updated this week

Introduction

Campaign Bots in Eber provide an interactive messaging solution that enables businesses to create automated, personalized communication with their customers. This feature revolutionizes campaign management by allowing two-way conversations and automated responses based on user behavior.

Key Benefits

  • Real-time interaction with customers through automated messaging

  • Personalized communication based on user behavior and preferences

  • Flexible frequency settings for optimal message delivery

Step by Step Guide

  1. Access the Messaging section in your Eber dashboard

  2. Select Campaign Bot from the available options OR;

  3. Click Create to start setting up a new campaign bot

  4. Choose your preferred messaging channel (email or SMS) & input message content

5. Configure user targeting preferences

6. Configure the frequency settings:

  • Set how often messages should be sent

  • Define the schedule for message delivery

7. Save and test out your campaign bot

Tips

  • Start with a clear campaign objective before setting up your bot

  • Test your bot's responses and timing before full deployment

  • Monitor engagement metrics to optimize bot performance

  • Regularly update your bot's content to maintain relevance

What's Next?

  • Create your first campaign bot with a simple automation flow

  • Experiment with different frequency settings

  • Test and validate your campaign bot before launching it

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