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Welcome message & members sync
Chiayee avatar
Written by Chiayee
Updated yesterday

Introduction

Welcome Message integration in Eber allows businesses to automatically send personalized welcome emails to new members through Dotdigital. This feature ensures that every new member receives a warm greeting upon registration, helping to establish a positive first impression and begin building a strong relationship with your members from day one.

Key Benefits

  • Automated welcome messages for all new members

  • Seamless synchronization of member information with Dotdigital

  • Real-time member data updates across platforms

  • Professional first impression with customizable welcome templates

Step by Step Guide

  1. Ensure your Dotdigital integration is properly set up in Eber

  2. Configure your welcome email template in Dotdigital during the initial setup phase

  3. When a new member registers through either the webapp or XM:

    • Member fills in their information and email address

    • Data automatically synchronizes with Dotdigital

    • Welcome email is triggered and sent to the new member

  4. Monitor the welcome email delivery through your Dotdigital dashboard

Tips

  • Regularly review and update your welcome email template

  • Monitor email delivery rates and engagement

  • Keep member data synchronized across platforms

  • Test the welcome email flow periodically

What's Next?

  • Set up your custom welcome email template

  • Test the registration flow to ensure proper email delivery

  • Monitor member engagement with welcome emails

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