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Messaging Overview
Messaging Overview

Messaging Tools

Chiayee avatar
Written by Chiayee
Updated over 2 weeks ago

Feature Overview

Messaging is a comprehensive communication solution that enables businesses to connect with their customers through multiple channels. With our powerful messaging tools, you can create, manage, and automate messages to enhance customer engagement and streamline your marketing efforts.

Core Components

Feature

Function

Campaign

Creates triggering messages for one time events

Campaign Bot

Automates message for events

Activity messages

Sends messages with matching activities

Email templates

Craft emails for specific campaigns

Push notifications

Redirect url after clicking on notification

Custom branding

  • Custom SMS Sender ID - Multiple custom Email sender ID and address

  • Custom Domain name such as (member.yourdomain.com)

  • Removal of "Powered by Eber" in the account details page of WebApp

  • Change of StoreApp "Powered by Eber" banner

  • Custom Branding requires add-on subscription.

Key Benefits

  • Enhanced Customer Engagement - Reach customers through their preferred communication channels

  • Automated Workflows - Save time with automated messaging sequences and campaign bots

  • Professional Branding - Maintain consistent brand identity across all customer touchpoints

  • Flexible Integration - Seamlessly connect with your existing marketing stack

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