Commerce > Voucher.
You can review your store card sales and revenue made by tapping on the "Calendar" icon and selecting the time period.
You'll see a section under "Categories" as you scroll down. This is where you may categorise your store cards so that they are grouped together and easy for members to find.
Simply click on the [ + ] button, enter the category name in and hit [ Add ], and you're done!
Part 1: Create a Store Card's Cover
1. Click the [ + ] icon button to create a store card. You will be led to a new page named "Store Cards / Add".
2. Select Multiple Items Different Product under "type" for ALL store card creation.
3. All newly created store cards are deactivated by default. If you want to activate the store card selling, you can turn on by enabling the button.
4. Upload your store card cover (maximum 1 image).
E.g, You will be putting all Facial Treatment onto this store card. As a result, your store card should have a visual representation of "Facial."
5. Fill out the "Name" section with your store card cover title.
6. Fill in the blanks with your store card general description and general terms and conditions.
7. You can tag your store card under "Category", if required. This will provide your member with a brief overview of all store card in the same category. This can only be done if you have done configured in Categories.
8. If you want your store card to be presented to a specific segment only, E.g, only a specified tier can view and purchase this store card due to an exclusive offer/invitation, you can select the segment in "This store card is for a specific segment only" from the drop down list. Check the "Always Show" box.
(IX) Click [ Save ], and you're done with Part 1.
Refer below for display example from Webapp.
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This is how the cover appears in the "Discover" tab after it has been created. |
Part 2: Create A Package - Where all your item to be parked under
1. Re-enter to the store card cover you have created, then click the [ + ] icon button to create your package.
2. Upload your package image (maximum 1 image).
3. Fill out the "Name" section with your package title.
4. All newly created package are deactivated by default. If you want to activate the package selling, you can turn on by enabling the button.
5. Fill in the blanks with your package description - Whats is included in your package.
6. Enter your package selling price.
7. To manage the amount of purchases for this package, change the +/- to increase or reduce the limit per member, minimum quantity per purchase, and maximum quantity per purchase.
8. Check the "Multiple quantity issue as single card" box if you allow bulk purchases and prefer the package to be shown as single item, rather than a long list.
9. Fill in the your package terms and conditions.
10. You can arrange the sequence of the package presentation by specifying a number in "Order," ranging from 0 to 9 (first to last).
11. If you want this package to be presented to a specific segment only, E.g, only a specified tier can view and purchase this due to an exclusive offer, you can select the segment in "This store card is for a specific segment only" from the drop down list.
12. Click [ Save ], and you're done with Part 2.
Refer below for display example from Webapp.
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When a member taps the cover, it takes them to the available package. | When member taps the package, the package within appears.
After that, the member will be directed to confirm the purchase. |
Part 3: Create An Item - Indicate whats inside the package
1. Re-enter to the package you have created, then click the [ + ] icon button to create your item.
2. In the "Name" section, type the item's name. E.g, if your package contains five items, you must create each one individually.
3. This is where you can specify the item's exact details, as well as its description and terms & conditions. This is only visible if a member has purchased your item.
*4. If each purchase was intended for one session/item, leave it at "1". Adjust your "Quantity" if necessary.
5. If you have a time limit for using the package, you can specify it in "Use By-With X days" or the second choice, date range. If the item has no expiry date, leave it blank.
*6. "Usage Limit" controls how many times each transaction a service/item can be used.
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Referring to item#4 and item#5, here is an example of how to use these 2 options to create a better voucher for your business:
E.g, If I offer a $400 package that includes 11 treatment sessions.
Method : | What-to-do |
Quantity : Enter "11". Usage Limit : Select "One Usage". | 11 vouchers being listed in the store card. Each of the voucher can only be used once. |
Quantity : Enter "1". Usage Limit : Select "Multiple Usage", enter "11". | 1 voucher being listed in the store card. That voucher can be used 11 times. |
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7. "Usage Option" refers to the number of package that can be used in a single transaction.
E.g, if the use limit is 10 and the usage option is 2, this member can use 10 sessions/items in a single transaction and each transaction can utilise 2 sessions/items. As a result, the storefront team member must complete 5 transactions.
8. You can choose whether the store card can be redeemed using the StoreApp, the Webapp, or both.
9. If your package has a running number and has to be monitored, you can include your "Serial Number Prefix" and "Next Serial Number".
10. To allow your member to share the store card with their friends and family, check the "Enable Sharing" box. You can also add text to the shared package so the recipient knows what it is about when they receive the link.
Prior to using the store card, the recipient will be required to sign up. You can specify which sign-up fields are required (email or phone number). The recipient will then automatically become a member of your business.
The use of a store card is immediate and live. If members decide to retrieve the shared store card link, they can generate a new link, and the recipient's old link will expire.
11. If you allow store cards to be redeemed via StoreApp, check the "Display QR Code" box for quick access to your storefront team member.
12. You can also limit the use of this store card to specific locations/stores by selecting the store group or store name (if you have multiple stores and done configured in Channel).
13. Click [ Save ], and you're done!
Refer below for display example from Webapp.
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The purchased store card can be found under the "Purchased" tab, with the package image. | When member taps the package, the item within appears. | When member taps on an item, the more extensive description/terms of that item are shown here. |
Please keep in mind that once an item has been used/void, the store card cannot be removed or deleted.