Introduction
Referral rewards for different membership tiers allow businesses to create targeted incentive programs that encourage existing members to refer new customers. This feature enables customization of rewards based on both the referrer's and referee's membership levels, creating a more sophisticated and engaging referral system.
Key Benefits
Customizable rewards based on membership tiers
Real-time reward issuance upon successful referrals
Flexible rule-setting for different membership combinations
Cumulative spending tracking for referees
Step by Step Guide
On the same page, scroll down to "Rules" section, click "Create"
Under "Conditions", select the membership tiers for both referrer and referee
Set any additional criteria (minimum spending, etc.)
Under "Actions," choose whether the reward is granted to the referrer or the referee.
Enter a value in "Points" or select a reward from the "Reward" dropdown list (configured in "Rewards Settings").
Optionally, add "Member Tags" to group referrers/referees for tracking
Save and repeat steps 1-6 for every tier’s setting if applicable
Important Notes
Rules are processed in order of creation - the first matching rule will be applied
If no specific rules match, the system defaults to basic settings
Minimum spending requirements are cumulative across multiple purchases
Rewards are issued instantly when criteria are met
Each successful referral can only trigger rewards once
Tips
Review all rules carefully before implementation
Test the referral system with different membership combinations
Monitor reward distribution regularly
Consider strategic reward levels that incentivize higher-tier memberships
What's Next?
Set up your first referral reward rule
Test the system with sample referrals
Monitor referral performance and adjust rewards as needed