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Deliverect Overview

Your Partner For the Future of Food Ordering

Felicia Heng avatar
Written by Felicia Heng
Updated over 2 weeks ago

The Deliverect Integration connects your loyalty program with third-party food delivery platforms via a centralized system that syncs with your POS. It enables restaurants to automate rewards, capture customer data, and deliver a consistent loyalty experience across both online and offline channels. By bridging the gap between Eber and delivery platforms like GrabFood, Foodpanda, and more, this integration helps streamline operations, boost engagement, and build long-term customer loyalty.

Core Components

  • Third-Party Delivery Integration
    Connect with delivery platforms such as Uber Eats, DoorDash, and GrabFood through Deliverect’s centralized system.

  • Centralized Order & Menu Management
    Consolidate online orders, update menus, and manage delivery workflows across platforms from one dashboard.

  • Loyalty Rewards Engine
    Support flexible reward structures including:

    • Buy 1 Get 1 Free

    • Free Item with Purchase

    • Purchase-Based Discounts

  • User Info Sync
    Sync customer data—including email, points balance, and profile info—across online and in-store orders.

  • New Sign-Up Capture
    Automatically register and sync new customers when they place delivery orders.

  • Earn & Redeem Points Online
    Reward customers with loyalty points on delivery transactions and enable them to redeem points for discounts or items based on predefined eligibility.

Key Benefits

  • Unified Loyalty Experience
    Deliver a seamless loyalty journey regardless of whether a customer orders in-store or online.

  • Increased Retention & Order Value
    Encourage repeat business through points, discounts, and promotional offers that drive higher order frequency and value.

  • Operational Efficiency
    Reduce manual input and streamline order fulfillment and reward logic with full POS and delivery app integration.

  • Customer Data Consolidation
    Automatically build and maintain a centralized customer database with updated profiles for marketing and personalization.

Use Cases

  • Online Order Rewards
    Customers earn points for every successful delivery order and can later redeem those points for free items or discounts.

  • Cross-Channel Recognition
    A returning customer who ordered online last week can redeem a free item in-store this week—thanks to synced loyalty profiles.

  • Promotional Campaigns
    Launch B1F1 offers or item-specific discounts exclusively for online orders to boost sales during off-peak times.

  • Automated Sign-Up & Engagement
    Automatically add new delivery customers into the loyalty system and trigger personalized welcome messages or offers.

💡 Looking to bring your loyalty program into the online delivery space? Enable the Deliverect integration to reward, retain, and recognize your customers across every order channel.

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