Introduction
Activity Messages in Eber allow businesses to send automated notifications triggered by specific events, such as welcome messages, purchase confirmations, or reward notifications. By enabling email notifications for specific events, businesses can maintain consistent communication and enhance customer experience.
Key Benefits
Automated customer communications for important events and activities
Improved operational efficiency through reduced manual messaging
Enhanced customer experience with timely, relevant notifications
Step by Step Guide
Navigate to Messaging in your Eber dashboard
2. Select Activity Message to access notification settings
3. Choose the desired activity trigger from available templates
4. Enable email messaging by turning on the toggle switch
5. Select and customize your email template if needed
6. Test the setup using a test account to verify proper functionality
Preview of how the sample content will look like:
Tips
Review all message templates before enabling them
Test notifications using a test account first
Monitor message delivery through the Insights section
Regularly update message content to maintain relevance
What's Next?
Set up additional notification triggers for other important events
Customize message templates to match your brand voice
Monitor messaging performance through analytics