Introduction
The Points System in Eber offers businesses flexible options to reward their customers through either a traditional points system or a stamp-based loyalty program. This feature enables businesses to customize how they reward customer engagement and spending, creating an effective loyalty program that suits their specific needs.
Key Benefits
Flexible reward system with options for points or stamps
Automated point calculation based on spending or visit frequency
Customizable rounding options for point calculations
Configurable daily limits and balance restrictions
Visual stamp card feature for engagement
Step by Step Guide
Setting Up Basic Points System
Navigate to Loyalty and select Points
Choose between Points System or Stamp System
Points System: Automated points based on spending
Stamp System: Manual stamping feature with visual cards
Configure point issuance method:
Per Dollar: Set points earned per spending amount
Per Scan: Set points earned per QR code scan
Select rounding option:
Round Down: Always rounds to lower point value
Round Up: Always rounds to higher point value
Round Normal: Rounds based on 0.5 threshold
Set limitations (optional):
Daily points earning limit
Minimum points balance requirement
Additional Stamp System Setup
Enable stamp system by checking "Show stamp card"
Upload custom images:
Stamp image for completed milestones
Unstamp image for pending achievements
Configure number of stamps to display
Set required stamps for rewards
Tips
Start with a simple point structure that's easy for customers to understand
Test the system thoroughly before launching
Monitor customer engagement and adjust settings as needed
Clearly communicate the reward structure to your customers
What's Next?
Set up your first rewards program
Configure point multipliers for special promotions
Design engaging stamp cards if using the stamp system
Train staff on point issuance procedures