Redeeming a Gift Card Using the Eber Chrome Extension
The Eber Chrome Extension allows staff to view and redeem digital gift cards directly from the customer profile—without leaving their browser or switching systems. Follow the steps below to redeem a gift card within supported CRM or PoS platforms.
Step 1: Install and Activate the Extension
Check our previous introductory and setup article on our Chrome Extension here to learn more and setup your article if you have not read that already.
Step 2: Navigate to the Gift Card Section
Within the Chrome Extension panel, click on the Gift Card tab.
You will see a list of available gift cards to redeem, including:
Balance
Issue Date
Expiration Date
Step 3: Redeeming a Gift Card
Select the appropriate gift card from the list and click Use.
Enter the amount to redeem.
If the Gift Card allows partial redemption:
Enter the amount you wish to redeem.
Attach a note for the reason and context for redemption.
Click Submit to complete the transaction.
If the Gift Card does not allow partial redemption:
Attach a note indicating the reason or context for redemption.
Click Submit to proceed with the full redemption.
After submitting, you can verify the updated gift card balance or status directly within the extension.