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Create a new member profile in the backend

Create a new member profile in the backend

Felicia Heng avatar
Written by Felicia Heng
Updated over a week ago

Introduction

Creating a new member profile in the backend system provides administrators with a direct way to manually register new members. This feature is particularly useful when assisting members with manual registration or addressing technical issues that prevent normal signup processes.

Step by Step Guide

  1. Navigate to the People tab in your dashboard

  2. Click the Create button to start a new member profile

3. Enter the required member information:

  • Email address

  • Sign up email address

  • Member name

  • Mobile number

4. If applicable, check the box for initial rewards issuance and member notification

5. Select the appropriate membership tier

6. Set the membership expiry date

7. Choose the signup store location (for multi-store setups)

8. Enter any applicable referral codes

8. Click Done to create the basic profile, or select Continue with more info to add additional details

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