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Testing SMS or EDM message templates
Testing SMS or EDM message templates

How to test out your message templates before going live

Kathy Yip avatar
Written by Kathy Yip
Updated over a year ago

Introduction

It’s crucial to test your messaging templates before they go live. This ensures that everything appears correctly and functions as intended. Testing allows you to identify and fix any issues beforehand, preventing mistakes from reaching your members and helping maintain a professional, reliable brand image.


How to carry out testing?

Once you've finished composing your SMS or designing your EDM and are ready to send it out without using placeholders, you can simply use the "Save & Test" button to send out a normal SMS or EDM.

If your SMS or EDM contains placeholders, the "Save & Test" method will not work because the placeholders need to pull data from specific members to fill up the placeholders in your design. This includes the member's email to send the content out.

In this case, you can send the SMS or EDM to yourself and view it from your inbox to ensure the data is displaying accurately. This allows you to verify that the placeholders are correctly populated with the member's data before sending the message to your entire recipient list.

It's important to note that all SMS test sending will still incur charges. Therefore, ensure that you are mindful of this when testing SMS messages, even if they are being sent to yourself for verification purposes.

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