A member tier in a loyalty program is a level or rank that customers achieve based on their engagement and spending. As customers move up tiers, they gain access to increasingly valuable rewards and benefits. Here's a brief overview:
Purpose:
To incentivise customer loyalty and increased engagementBenefits:
Customers received perks such as discounts, early product access, and etc. Higher tiers typically offer more benefits.Progression:
Customers can move up tiers by increasing their spending and engagement with youTracking:
Customers can check their tier status by logging into their account
This system encourages customers to interact more with businesses products or services, potentially leading to increased customer satisfaction and loyalty.