Feature Overview
WESS and Eber are integrated point-of-sale and customer loyalty platforms that work together to connect sales data, member information, and loyalty points. This integration streamlines transaction handling, automates points issuance, and ensures that activities recorded in WESS are accurately reflected in Eber.
Core Components
User Management
One-way user data sync from WESS to Eber upon user creation (mapped by mobile)
Member detail updates passed from WESS (display name, mobile no., email if available)
Points and Transactions
Sales record sync from WESS to Eber upon checkout
Automatic loyalty points allocation on completed sales
Comprehensive Data Sync
Item-level details passed from WESS
Tax and service charge line items passed from WESS
Key Benefits
Streamlined Data Synchronisation
Ensures accurate customer information flow between systems
Automated Marketing
Reduced manual intervention in customer communication
Enhanced Customer Experience
Improved targeting and personalisation capabilities
Use Cases
Customer Loyalty Management
Automatically issue and redeem loyalty points for services and product purchases within WESS, encouraging repeat visits and long-term retention.Member Profile Management
Empower staff with real-time access to member data, enabling personalized treatment, birthday perks, and targeted promotions.Transaction Processing
Capture and sync every sale, refund, or void with full audit trails and cross-platform traceability.
π‘ Now live with businesses like Picasso Hair in Singapore, the WESS Integration helps modern salons deliver loyalty experiences that are fast, smart, and seamless.