Feature Overview
The WESS Integration connects Eber’s loyalty engine with WESS’s point-of-sale (POS) platform, designed specifically for salons and spas. This integration enables beauty and wellness businesses to automate loyalty point tracking, streamline customer profile management, and enhance the overall customer experience without disrupting their daily operations. It ensures that all purchases, redemptions, and member activities are accurately synced in real time across both platforms.
Core Components
Customer Data Integration
Sync member profiles (name, email, phone, tier, points) between Eber and WESS
Search members using phone, email, QR code, or custom ID
Display loyalty status and point balance within POS interface
Real-time access to profile details for front desk staff
Loyalty Program Management
Issue points automatically based on purchase amount
Support point redemption via POS discount rules
Apply loyalty rewards and discounts instantly at checkout
Admin-defined rules for flexible discounting logic
Track transactions with items, staff, and payment details
Transaction Synchronization
Real-time sales data syncing between WESS and Eber
Capture item-level purchase data including SKU, category, tax, and service charges
Support for multi-method payments (cash, card, voucher)
Full transaction history with receipt numbers and timestamps
Point reversals and voids synced across systems
Invoice Processing
Email-based invoice data extraction from WESS
Auto-parse and validate transaction details
Push into Eber’s loyalty tracking and reporting system
Key Benefits
Seamless Loyalty at Checkout
Reward customers without interrupting POS flow—no manual data entry needed.Personalized Service
Staff can access member history, point balance, and tier status to tailor conversations and upsells.Operational Efficiency
Automate reward calculations, redemptions, and reversals across systems with minimal training.Accurate Reporting & Sync
Ensure all transaction data—including purchases, points, and staff attribution—is captured and timestamped correctly.
Use Cases
Customer Loyalty Management
Automatically issue and redeem loyalty points for services and product purchases within WESS, encouraging repeat visits and long-term retention.Member Profile Management
Empower staff with real-time access to member data, enabling personalized treatment, birthday perks, and targeted promotions.Transaction Processing
Capture and sync every sale, refund, or void with full audit trails and cross-platform traceability.
💡 Now live with businesses like Picasso Hair in Singapore, the WESS Integration helps modern salons deliver loyalty experiences that are fast, smart, and seamless.