After completion of membership tiering and points/stamps, rewards are awarded. Member that spend money at your business earn points/stamps. So, what are the points/stamps for?
In exchange for reward(s)!
Whether it is a zero-point reward (free) or a reward redeemable with points, Eber offers a choice of reward types to meet the objectives of your programme. This article will provide you a brief overview of what and how the reward appears for better reward creation planning.
Type(s) | When | Viewing in Webapp |
Standard Reward
On-going or recurring perks for redemption. | Members can redeem as long as they have enough points for redemption and do not exceed the maximum amount specified. | Visible by all |
Welcome Reward
To entice new members to join sign-up your membership programme.
| Automatically triggered to "My Reward" tab whenever there is a new member sign-up. | Not visible to existing members. |
Birthday/Anniversary Reward
To make your members feels they are remembered. | Automatically triggered to "Discover" tab when member's birthday/anniversary is approaching. Member need to claim to use. | Not visible to non-birthday/anniversary members. |
Event-Triggered Reward
To reward when your member's purchase condition matches, or to extend service recovery. | Automatically triggered to "My Reward" tab. | Hidden
Need to trigger reward manually? Refer here |
Other specific reward types, such as referral rewards, can be found here.